Terms and Conditions

eccuity Invest Terms and Conditions

Effective Date: 31 January 2024

eccuity Invest Background

eccuity Invest Limited operates as part of the Maddition Group, a wealth management technology enterprise. The company partners with global firms to provide investment product access, though it does not create, issue, or own these products. Users should carefully review each product's terms to assess suitability and understand risks before investing.

Warning

"The eccuity Invest Service or associated products and businesses do not give financial advice." All information represents factual content only, prepared without considering individual objectives or circumstances. Users must seek appropriate professional guidance before making investment decisions. The service provides no investment opinions or recommendations. Users bear sole responsibility for their investment choices and resulting losses.

Account Creation Requirements

Users must be:

• At least 18 years old
• A New Zealand physical and tax resident
• Legally able to enter binding agreements
• Willing to comply with these terms

eccuity retains discretion to cancel or refuse accounts without notice or explanation.

Additional requirements include:

• eccuity.com registration
• Complete onboarding application
• Accurate information provision
• Identity verification document upload
• Electronic identity verification consent
• Full review of Alpaca Securities LLC and Alpaca Crypto LLC agreements

Users must keep account information current and maintain strong passwords. eccuity disclaims liability for unauthorized account use but reserves suspension rights for suspected compromise or illegal activity.

eccuity Invest Terms

When opening an account including Alpaca brokerage access, this becomes the "eccuity Invest Account." eccuity reserves modification rights with four-week email notice for material changes. Users may cancel within four weeks of notification if disagreeing with changes; continued use indicates acceptance.

Your eccuity Invest Account

Funds deposited to Kiwi Bank accounts held in trust transfer to Alpaca Securities. Using Wise Payments Limited or Ebury, funds typically arrive within three business days, though eccuity targets one-day availability. Foreign exchange fees are communicated via email.

Funding an Account

Deposits require account funding before purchasing securities. eccuity may offer different payment methods and speeds with associated fees, changeable at its discretion. Deposited funds become withdrawable after approximately seven business days once cleared.

Users authorize eccuity and service providers to facilitate fund transfers to Alpaca's U.S. client account. Foreign exchange conversion occurs at receipt time rather than sending time. Exchange rate estimates may differ from actual rates for non-instant transfers.

Users confirm funds are not for improper or illegal activities. Direct funding through non-eccuity channels is unsupported; third-party deposits may be rejected and accounts suspended with potential fees. International funding is prohibited.

eccuity maintains accurate fund records and proper transfer amounts but disclaims liability for exchange rate fluctuations or banking delays. Users should report statement discrepancies promptly.

Unique reference codes are essential for transfers; unmatched codes result in returns to original accounts with email notification. Upon account closure, investments sell within 10 days (subject to change) with funds minus applicable fees returning to users' banks.

Alpaca serves as custodian or sub-custodian for investments, not eccuity directly.

eccuity Invest Availability

Services operate fully between 08:00-18:00 New Zealand Time, Monday through Friday. eccuity accepts no liability for unavailability outside these hours or due to reasons beyond its control.

Fees

While account opening is free, using platform services incurs fees. Current schedules appear at the pricing page.

How eccuity Makes Money

Revenue sources include:

• Stock and ETF trading fees (0.10%–0.40% of order value, depending on membership tier)
• Crypto spread of 0.50% of order value, and a 0.40% fee to withdraw crypto - both flat on every membership tier
• 50/50 revenue share with Alpaca on USD cash balances and payment for order flow
• 50/50 revenue share with Alpaca on crypto transactions
• 50/50 FX revenue share on NZD deposits/withdrawals with Wise or Ebury (0.15%–0.50%, depending on membership tier)
• eccuity Private subscription offering premium features

Complaints

"If you have a complaint, please read our complaints handling process here." Unresolved complaints escalate to Financial Dispute Resolution Services (FDRS) at no charge:

FDRS Contact:

• Level 4, 142 Lambton Quay, Wellington 6011, New Zealand
• www.fdrs.org.nz | 0508 337 337 | [email protected]

Privacy Obligations

eccuity and partners collect personal details necessary for service delivery. Information is handled per the eccuity Invest Privacy Policy aligned with New Zealand Privacy Law. However, Alpaca operates under U.S. law without equivalent New Zealand privacy safeguards.

Users agree to information sharing with Alpaca and must read Alpaca's Privacy Policy.

eccuity Invest Partners With: Alpaca Securities LLC and Alpaca Crypto LLC

Alpaca is a U.S. broker-dealer providing brokerage services and holding investments as custodian or through sub-custodians. Users can purchase shares in 4,700+ companies, 1,200+ ETFs, and cryptocurrencies in fractional amounts.

Sign-up constitutes agreement to Alpaca's Account Application and Customer Agreement and Crypto Agreement. These documents outline both parties' responsibilities and limitations.

Important reminder: "eccuity Invest does not offer financial advice, and the information on this website should not be considered as a recommendation or opinion to invest or divest."